This policy explains what personal details Flystrix Technologies Pvt Ltd ("Flystrix", "we") collects through this website, why, and the choices you have. We have written it in plain language. It is guided by India's Digital Personal Data Protection Act, 2023.
Who we are
Flystrix Technologies Pvt Ltd, No 70, Medical College Road, Thanjavur - 613004, Tamil Nadu, India. Email: info@flystrix.in. Phone: +91 99946 29499.
What we collect
- When you use the contact form: your name, organisation (if given), phone number, email address, what you are interested in, and your message.
- When you call, WhatsApp or email us: the details you choose to share, handled by the phone, WhatsApp or email service you use.
- Technical records: like every website, our hosting provider automatically keeps short-term server records (such as IP address, browser type and pages requested) for security and to keep the site running.
- Analytics, only if you agree: see "Cookies and analytics" below.
We do not ask for sensitive details, and we do not knowingly collect information from children.
Why we use it
- To reply to your enquiry, arrange a trial or discuss a project with you.
- To keep a record of our business conversations.
- To protect the website from spam and misuse.
- If you agree to analytics: to understand, in general, how visitors use the site so we can improve it.
When you send the contact form, you agree to us using your details for these purposes. We do not sell your details, and we do not use them for unrelated marketing.
Who handles your details
We share details only with the services that help us run this website and our email:
- Our website hosting provider, which runs this site and delivers contact-form messages.
- Our email provider, where the messages arrive.
- Google Analytics, only if you accept analytics cookies.
We may also share details if the law requires it.
How long we keep it
We keep enquiry messages for as long as needed to deal with your enquiry and for our business records, and then delete them. You can ask us to delete them sooner (see "Your rights").
Cookies and analytics
This website does not use advertising cookies. If we switch on Google Analytics, you will be asked first, and analytics cookies are set only if you click "Accept". You can change your choice at any time using the "Cookie settings" link at the bottom of every page, or by clearing your browser's cookies and site data.
Your choice itself is remembered in your browser's local storage so we don't ask on every page.
When you send the contact form, our hosting provider's security check may place one small, strictly necessary cookie in your browser to confirm you are a person and not an automated program. It contains no personal details.
Your rights
You can ask us to:
- tell you what personal details we hold about you;
- correct or update them;
- delete them; or
- withdraw your consent.
To do any of these, or to raise a concern (grievance), email info@flystrix.in with the subject "Privacy request". We will respond within a reasonable time. If you are not satisfied with our response, you may approach the Data Protection Board of India.
Security
The website uses an encrypted (HTTPS) connection, and the contact form includes protections against spam and misuse. No method of sending data over the internet is completely secure, but we take reasonable care to protect your details.
Changes to this policy
We may update this policy from time to time. The date at the top shows when it last changed.